Understand the fundamental concepts and principles of IT Governance based on ISO/IEC 38500

Why should you attend?
ISO/IEC 38500 IT Governance Manager training enables you to gain a thorough understanding of the core principles for good governance of IT based on ISO/IEC 38500. During this training course, you will also acquire the necessary knowledge to support an organization to apply and manage the ISO/IEC 38500 Evaluate-Direct-Monitor model.

After becoming acquainted with all the necessary concepts and principles of IT Governance, you can sit for the exam and apply for a “PECB Certified ISO/IEC 38500 IT Corporate Governance Manager” credential. By holding a PECB Certificate, you will demonstrate that you have the practical knowledge and skills to manage an IT Governance model.

Course agenda

Day 1 – Introduction to IT Governance and ISO/IEC 38500

• Course objective and structure
• Normative frameworks for IT Governance
• IT Governance & ISO/IEC 38500
• IT Governance model
• Responsibilities
• Strategy
• Strategic alignment through goal cascading
• Changes in business strategy and barriers to strategic alignment

Day 2 – Principles for the effective, efficient and acceptable use of IT

• Strategic management
• Acquisition
• Manage & report IT investments and cost optimization
• Performance
• Risk management as an integral part of performance
• Context establishment & risk assessment
• Risk treatment, risk communication and monitoring

Day 3 – Outcomes, performance measurement techniques and Certification Exam

• Resource management – Introduction
• Human resource management
• IT resources planning methods
• Outsourcing
• Outcome and performance measurement techniques
• Conformance
• Human behavior
• Applying for certification and closing of the training